Orders & Payments
Ordering your Korean skincare from Coree Beauty is simple and secure. Here is how to place an order, make payment, track your package, and reach us if needed.
- 🔒Secure paymentTwint, cards, PayPal
- 👤No account requiredGuest checkout available
- 🎁Free samplesIn every order
- 📦Shipped within 24hFrom Switzerland
1. How to order 🛒
- Choose your skincareAdd your products to your cart. Need help? Our K-Beauty guide and our ready-to-use routines can guide you.
- Validate your cartEnter your promo code if you have one. Economy shipping is free on orders over 39 CHF.
- Enter your addressWith or without a customer account, as you prefer. Then, choose your delivery method.
- Pay securelyVia Twint, credit card, or PayPal. You will immediately receive a confirmation email.
💡 Creating an account is not mandatory, but it allows you to access your orders and order faster next time. Go to my account
2. Payment methods 💳
Payment is made online at the time of ordering via a secure, encrypted page.
- Twint
- Visa
- Mastercard
- American Express
- PayPal
- Currencies: prices are displayed in Swiss francs (CHF), or in euros (EUR) if you are ordering from the Eurozone.
- Price: all prices are inclusive of taxes. Shipping costs are displayed before payment.
- Security: your banking information is processed by our payment service provider and is never stored by Coree Beauty.
- Charge: your payment method is charged at the time of the order.
3. Order confirmation and tracking 📬
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✉️
Confirmation email
Sent immediately after your order with a summary. Can't find it? Check your junk mail, then write to us.
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🚚
Shipping email
Sent as soon as your package leaves our warehouse, within 12 to 24 hours, with a tracking link (except for letter mail).
Delivery times, rates, and free returns: everything is detailed on our Deliveries & Returns page.
4. Modify or cancel an order ✏️
As long as your order has not been shipped, we can modify it (address, products) or cancel it. Email us as soon as possible at info@coreebeauty.com with your order number: we ship within 12 to 24 hours.
Once the package has been dispatched, it is no longer possible to modify it. However, you may return unopened products to us for free within 15 days.
5. Samples, gifts, and stock issues 🎀
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🎁
Free samples
Every order contains free samples, subject to availability. A great way to discover new skincare.
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💝
Gift orders
Want to give your purchase as a gift without prices showing? After ordering, email us at info@coreebeauty.com: we will remove the prices from the delivery note.
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⏳
Out-of-stock product
Write to us indicating the desired product: we will provide the expected restock date and, if necessary, suggest an equivalent product.
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🏷️
Promo codes
Enter your code in the field provided in your cart or at checkout. The discount will be applied before payment.
6. Frequently asked questions ❓
Do I need to create an account to order?
No. You can order as a guest. An account simply allows you to keep track of your orders and save time on your next purchases.
Which payment methods do you accept?
Twint, Visa, Mastercard, American Express, and PayPal. Payment is fully secure.
Can I pay in euros?
Yes. If you are ordering from France, Germany, Belgium, or Italy, prices are displayed and paid in euros.
Can I modify or cancel my order?
Yes, as long as it has not been shipped. Email us quickly at info@coreebeauty.com with your order number. Once the package has left, you can return unopened products to us for free within 15 days.
I didn't receive the confirmation email; is that normal?
First, check your junk mail. If you still can't find it, email us at info@coreebeauty.com: we will check your order and resend the confirmation.
My payment failed, what should I do?
Check the information entered or try a different payment method. If the problem persists, contact us: no order is validated without accepted payment.
Will I receive samples?
Yes, every order contains free samples, subject to availability.
How can I send an order as a gift without the prices?
After placing your order, email us at info@coreebeauty.com. We will remove the prices from the delivery slip.
The product I want is out of stock, what should I do?
Write to us indicating the product: we will provide the expected restock date and can suggest an equivalent product.
💌 Need help with your order?
Our team responds in 1 to 5 hours, via email or Instagram.
📧 info@coreebeauty.com
